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Glossary

AI agents (in software delivery)

Specialized AI workers (scope, code, QA, DevOps...) that draft work for human review.

AI agents in software delivery are specialized, role-scoped assistants - for scoping, architecture, code, QA, DevOps, documentation, review, and PM - that accelerate a delivery phase by drafting work which senior engineers then review and approve.

Used well, agents need a hierarchy and explicit permissions: a master agent coordinates, leader agents own workstreams, and specialist agents execute narrow tasks, escalating anything ambiguous.

Agents never push to production unattended in a governed setup; they open pull requests and surface drafts for human decisions.

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